The Best Questions To Ask When Touring an Apartment
Searching for an apartment is an exciting adventure. Whether you’re moving across the country or simply across town, there are countless communities out there to explore as you begin to picture yourself in a new home. They all have their own quirks and unique features, so touring multiple options is key to ensuring you land […]
Searching for an apartment is an exciting adventure. Whether you’re moving across the country or simply across town, there are countless communities out there to explore as you begin to picture yourself in a new home. They all have their own quirks and unique features, so touring multiple options is key to ensuring you land in the best spot for you.
However, the apartment touring process is a little more complicated than simply deciding which community looks the nicest or is located in the best area. Understanding what questions to ask during apartment tours allows you to collect as much information as possible so you can make the right decision.
The experts at HILLS Properties know a thing or two about apartment tours, so you can trust us to help you prepare. Keep reading to learn what to ask when touring an apartment and important things to look out for as you go.
How To Find an Apartment Community
Begin by deciding what area you’re interested in moving to, then set a budget for rent and compile a short list of must-have features. Explore community websites to see floor plans, photo galleries, virtual tours, videos, and amenity pages, then compare availability and pricing based on your preferred moving plan. Some communities even allow you to chat with current residents to see what life is like living at that community. You can match with a resident based on bedroom needs, pets and more!
As you narrow down your options, save communities that align with your lifestyle and consider what questions to ask during apartment tours to ensure you don’t miss any important information.
Before scheduling tours, consider researching reviews for the management company and communities and exploring the surrounding neighborhood for dining, parks, and access to major roads for your commute. Reach out to your top community candidates to schedule a time and disclose any accessibility needs so your tour experience fits you.
Planning Questions for Apartment Tours
Bring a simple checklist with you so that you don’t forget anything you plan on asking about. Prioritize essentials like lease length and cleanliness initially, and make sure to ask about any move-in or application timelines. You should also take lots of photos or a long video of you walking through the property to reference later.
1. What Is the Rent?
The most important questions to ask concern monthly rent, how pricing is determined, and whether rates vary by floor, view, or lease duration. Clarify what is included in the monthly cost, such as water, trash, internet, or trash service. You can also request an estimate of average utility costs and any recurring fees for parking or pets. If promotions like a free month’s rent are available, confirm how long they apply.
2. What Are the Leasing Terms?
Discuss the length of the community’s leases and whether rates are expected to increase for those staying for multiple years. Ask about early termination policies, opportunities to move within the community, and any deposits or application fees so you know what to expect. It’s also helpful to learn how rent is paid, and if due dates are flexible.
3. Are Pets Allowed?
If you have any four-legged roommates, request the full pet policy, including breed restrictions, weight limits, and the number of cats or dogs allowed per apartment. Confirm if there are any “pet rent” fees or vaccination requirements, and ask if there are amenities available like a dog park, pet wash station, or outdoor walking areas. This will help your furry companion(s) feel comfortable in their new home.
4. Is There In-Unit Laundry?
Find out if your apartment includes a washer and dryer or if you’ll use a communal laundry space. If appliances are included, ask about their size, energy efficiency, and maintenance support. If there is communal laundry, confirm the hours, cost, and payment method, as well as the distance of the machines from the unit you’ll be moving into.
5. What Is Included in the Kitchen?
Carefully inspect the kitchen and jot down what must-have appliances are in place, such as a refrigerator, range/stove, and dishwasher. You should also note any luxury finishes, such as quartz or granite surfaces, backsplashes, and cabinets, and confirm whether features like water filtration or garbage disposal are provided. Additionally, visualize if there is enough countertop space for any coffee pots, air fryers, or similar appliances you’re planning to bring.
6. Are There Any Modern Amenities?
Many apartment communities offer modern features like keyless entry and electronic vehicle chargers. Aside from what’s immediately visible, ask if they have energy-efficient lighting, power windows, or insulation systems that support comfort and manage utility costs. You should also ask about internet providers, as some communities have exclusive deals with certain companies.
7. What Community Amenities Are Available?
Walk around the community and explore its facilities, such as the pool, fitness studio, coworking lounge, or clubroom, to see what’s accessible for residents. If anything catches your eye, ask about guest policies and how spaces are reserved. Confirm where mail is delivered and how packages are handled. If you think you may need storage or a garage, ask what options are available.
8. How Does Trash Pickup Work?
Communities typically offer either valet trash services or centralized collection areas. If you’re required to roll your bins down to the street each week, make sure to note which day they pick up and how holidays impact scheduling. If there’s a trash room or dumpster, ask about recycling rules and where to dispose of large items or hazardous materials. Understanding how waste is managed helps you plan your routine and keep your apartment clean and organized.
9. How Do I Request Maintenance?
Nowadays, most apartments manage maintenance requests through an online portal or phone hotline. It’s critical that you clarify what typical response times are and if 24/7 emergency support is available for emergencies. You should also ask if you have to schedule appointments in advance, if you’re able to let technicians inside when you’re not home, and what annual or semi-annual duties are handled by management.
10. Where Do I Park?
Even if you see lots located next to each building, it’s still important that you ask about parking. Spots may be reserved, or it may be a free-for-all. It could also be a combination of both, as some communities offer the option to purchase a reserved spot or garage. If you plan on having guests stay with you, ask if they require a visitor’s pass or if there is a designated lot.
11. What Is the Neighborhood Like?
If you’re new to the area, check out nearby essentials like supermarkets, pharmacies, and restaurants, along with things like parks, fitness trails, and community centers. For those who enjoy participating in community events, check whether local calendars feature concerts or farmers markets.
You should also make sure the location is suitable for your schedule, as online tools like Google Maps can help you estimate commute times with real-time traffic data.
